Privacy Policy

At BazaarMix, we respect your privacy and aim to handle personal information responsibly. This policy explains what information we collect, why we use it, and how it may be shared when you use our website or place an order.

1. Information We Collect

Depending on how you use BazaarMix, we may collect:

• Account information: Your name, email address, phone number, and account details.
• Delivery information: Your delivery address and related contact details.
• Order information: Products ordered, quantities, order status, delivery details, and purchase history.
• Support information: Information you provide when contacting us about an order, delivery, cancellation, replacement, or exchange.
• Technical information: Basic information processed by our website, hosting, database, authentication, and other technology providers, such as IP address, browser/device information, cookies, session information, and timestamps.

2. How We Use Your Information

We use personal information to:

• Create and manage your BazaarMix account.
• Process and confirm orders.
• Contact you about your order and delivery.
• Send order confirmations and order-status updates to the email address associated with your account where applicable.
• Provide customer support.
• Coordinate fulfillment and delivery.
• Process eligible replacement or exchange requests.
• Help prevent fraudulent, fake, or abusive orders.
• Maintain and improve the website and its functionality.

3. Sharing Information for Fulfillment

To process and deliver an order, we may share relevant information such as your name, phone number, delivery address, and order details with the fulfillment and delivery partners involved in handling that order.

We may also use third-party technology providers for services such as hosting, authentication, database management, email delivery, analytics, and website functionality.

We do not sell, rent, or trade your personal information to external advertisers or marketing registries.

4. Financial Information

BazaarMix currently operates entirely through Cash on Delivery.

We do not collect or store credit card numbers, UPI PINs, banking passwords, card PINs, or net-banking credentials through our website.

Please do not send such confidential financial information to us by email or through customer support.

5. Cookies & Technical Data

Our website and technology providers may use cookies, session information, and similar technical data to keep the website functional, maintain accounts, improve security, and understand basic website usage.

6. Data Retention

We retain account, order, and support information for as long as reasonably necessary to operate the service, manage orders and deliveries, resolve customer issues, handle replacement requests, and maintain appropriate business records.

7. Your Information

If you need to update information associated with your account or have a question about your personal information, contact us at support@bazaarmix.store.

You may also request account deletion where applicable. Certain information may need to be retained where necessary for completed orders, unresolved issues, or business records.

8. Policy Updates

BazaarMix is a growing platform, and our services and privacy practices may evolve as the platform develops.

We may review and update this Privacy Policy from time to time. Any updated version will be published on this page.

9. Contact

For privacy-related questions or requests, contact support@bazaarmix.store.